Shipping Policy

Thank you for shopping with Calhoun Consumer Supplies! We are committed to providing a smooth and reliable shopping experience. Please review our shipping policy below.

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Processing Time

• All orders are processed within 2–3 business days (excluding weekends and holidays).

• You will receive a confirmation email with tracking information once your order has shipped.

• During peak seasons, processing may take slightly longer.

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Shipping Rates & Delivery Estimates

• Shipping charges are calculated and displayed at checkout.

• Estimated delivery times:

  • Standard U.S. Shipping: 5–7 business days

  • Expedited U.S. Shipping: 2–3 business days

  • Overnight Shipping: 1 business day (available in select areas)

  • International Shipping: Delivery times vary by destination and customs processing

Please note: Delivery times are estimates and may be subject to carrier delays beyond our control.

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Shipping Locations

• We proudly ship both within the United States and internationally.

• International customers are responsible for any customs fees, duties, or taxes imposed by their country.

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Order Tracking

Once your order ships, you will receive a tracking number by email. Tracking updates may take 24–48 hours to appear.

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Lost, Stolen, or Damaged Packages

• Calhoun Consumer Supplies is not responsible for packages reported as lost or stolen once confirmed delivered by the carrier.

• If your order arrives damaged, please email us at cs@newplusused.com within 48 hours of delivery with photos of the damaged items so we can assist you.

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Incorrect Shipping Information

Customers are responsible for providing the correct shipping address at checkout. We are not liable for orders shipped to incorrectly provided addresses.

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Contact Us

If you have any questions about your order or shipping, please reach out to us:

📧 Email: cs@newplusused.com